Refund and Returns Policy

At Bottega Desires, we want you to be satisfied with your purchase. If you receive an incorrect, damaged or defective item, please contact us as soon as possible.

Returns

You may request a return within 14 days of receiving your order. Items must be unused, unworn, unwashed, and returned in their original condition and packaging.

Non-Returnable Items

Items that have been worn, washed, damaged after delivery, or returned without their original condition may not be eligible for a refund or exchange.

Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund. Approved refunds will be processed through the original payment method.

Exchanges

If you receive a damaged, defective, or incorrect product, please contact us with your order details and photos of the item. We will review your request and provide the appropriate solution.

Return Shipping

Customers may be responsible for return shipping costs unless the item received was incorrect, damaged, or defective.

Contact Us

For return or refund questions, contact us at:

Email: support@bottega-desires.shop
Website: bottega-desires.shop